Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your data.
Last updated: January 1, 2024
Data Security
We use industry-standard encryption and security measures to protect your data.
Transparency
We're clear about what data we collect and how we use it.
Your Control
You have full control over your data and can delete it at any time.
Information We Collect
Account Information
When you create a LATIS account, we collect basic information such as your name, email address, company name, and contact details. This information is necessary to provide you with our services and communicate with you about your account.
Business Data
LATIS stores the business data you enter into our system, including customer information, project details, financial records, and any documents or photos you upload. This data is essential for the CRM functionality we provide.
Usage Information
We collect information about how you use LATIS, including features accessed, time spent in the application, and interactions with our services. This helps us improve our product and provide better support.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve LATIS services. This includes processing your data, enabling integrations, and ensuring the security and reliability of our platform.
Communication
We may use your contact information to send you important updates about your account, service announcements, and security alerts. You can opt out of non-essential communications at any time.
Product Improvement
We analyze usage patterns and feedback to improve LATIS features and develop new functionality. This analysis is performed on aggregated, anonymized data whenever possible.
Data Security & Protection
Encryption
All data transmitted to and from LATIS is encrypted using industry-standard TLS encryption. Data at rest is encrypted using AES-256 encryption to ensure maximum protection.
Access Controls
We implement strict access controls and regular security audits. Our employees only have access to data necessary for their job functions, and all access is logged and monitored.
Infrastructure Security
LATIS is hosted on secure, SOC 2 compliant infrastructure with regular security updates, intrusion detection, and 24/7 monitoring to protect against unauthorized access.
Your Rights & Choices
Data Access & Portability
You have the right to access, download, and export your data from LATIS at any time. Our export tools allow you to retrieve your data in common formats for portability.
Data Correction & Deletion
You can update or delete your information within LATIS. If you choose to delete your account, we will permanently remove your data from our systems within 30 days, except where required by law.
Communication Preferences
You can control your communication preferences through your account settings or by contacting our support team. You can opt out of marketing communications while still receiving essential service updates.
Questions About Our Privacy Policy?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.